《Notice of Updated Guarantee Service for FUJIFILM instax SHARE SP-1 Smartphone Printer》

24 March, 2015

FUJIFILM announced that starting from 24 March 2015, for any purchase of FUJIFILM instax SHARE SP-1 Smartphone Printers (below as ‘SP-1) at Hong Kong and Macau authorized dealers, are qualified for guarantee & maintenance services in Hong Kong and Macau only. Those exiting World-Wide Guarantee Service certificate holders are eligible to continue the world-wide guarantee & maintenance service within its guarantee period according to such terms & conditions.

Scope of Guarantee and Maintenance Services
Customers who have registered the guarantee service at http://www.fujifilm.com.hk/warranty/ ,or filled and returned the guarantee certificate to FUJI Photo Products Co Ltd. within 14 days from date of purchasing SP-1 (with authorized guarantee certificate) , are entitled to enjoy 12 months(*1) guarantee period(*2) from the purchase of the date. After successful registration, customers need to present the valid FUJIIFLM Imaging Products Service Guarantee Certificate and the original purchase receipt(*3) to obtain the guarantee & maintenance services at FUJIFILM Camera Repair Service Center or FUJIFILM STUDIO (Windsor House shop) during the effective guarantee period.

(*1) Register online as eShop member and guarantee & maintenance service can enjoy 15 months guarantee & maintenance service.
(*2) Guarantee & maintenance service only applied in Hong Kong and Macau.
(*3) FUJIFILM imaging product service guarantee certificate and purchase receipts must be issued by the Hong Kong and Macau authorized dealers, in order to enjoy the guarantee & maintenance services. If there is any dispute about the documents, FUJI Photo Products Co., Ltd. reserves the right of the final decision.


  • FUJIFILM instax SHARE SP-1 Smartphone Printer will include FUJIFILM imaging product guarantee certificate in the packing box, customer must present a valid receipt and guarantee certificate of the product to be entitled to the repair and maintenance services.

Details of the maintenance services:
FUJIFILM STUDIO (Provide FUJIFILM camera repair collection service only)
Causeway Bay Windsor House Shop
Address: Shop No. 1013, 10/F, Windsor House, 311 Gloucester Road, Causeway Bay, HK
Business Hour: Monday – Sunday : 11:30am - 08:00pm
Tel : (852) 2673 8835, 2673 8865

FUJIFILM Camera Repair Service Centre
Address: 8/F, Tsuen Wan Ind. Centre, 220 Texaco Rd, Tsuen Wan, Hong Kong
(MTR Tsuen Wan West Exit D or Bus Route no. 238X)
Business Hour:
Monday to Friday : 8:30am - 12:30pm & 1:30pm - 5:30pm
Saturday : 9:00am - 12:30pm & 1:30pm - 4:00pm
Closed on Sunday and Public holidays
Service & Technical Support: (852) 2406 3287 
E-mail: rsd@chinahkphoto.com.hk 

Should you have any queries, please contact to FUJIFILM Camera Repair Service Centre Hotline: 2406-3287